“I called a number of roofing contractors to take a look at roof damage caused by ice dams (and the company I hired to remove them). Many companies didn’t bother to return the call; others said they were too busy. Jim returned my call right away, and made time to come take a look at the damage. He ended up recommending to not replace the roof, as the damage was more superficial than I feared. He was honest and responsive. I will absolutely use him when I need roof work done.”